Accessibility Statement

At NOWATCH, we believe that everyone should be able to explore, learn, and shop with confidence. That’s why we are committed to creating an inclusive digital experience and continually improving the accessibility of our website and online services. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making web content usable for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. Accessibility is not a one-time project for us; it’s an ongoing commitment.

What We’re Doing to Improve Accessibility

To move toward WCAG 2.1 AA compliance, we are actively reviewing, updating, and testing our website. Some recent improvements include:

• Correcting ARIA roles and attributes for interactive components
• Improving colour contrast for text and interface elements
• Updating the heading structure and hierarchy
• Adding accessible names and labels to buttons, forms, and links
• Ensuring touch targets meet recommended sizing for mobile
• Enhancing keyboard navigation and focus indicators
• Refining components to work smoothly with screen readers and assistive technologies

As our design system and features evolve, we continue to audit and refine our experience across modern browsers, devices, and assistive tools.

Our Ongoing Approach

We recognise that accessibility standards and technologies continue to evolve. To support long-term accessibility, we are also:

• Conducting regular audits and testing
• Reviewing new features for accessibility before they launch
• Training our team on accessibility best practices
• Prioritising fixes based on user impact
• Monitoring updates to standards and regulations

We also understand that some areas of the site may still present challenges for certain users, and we are actively working to address them.

Legal Compliance

NOWATCH is committed to aligning with relevant accessibility legislation. In addition to WCAG 2.1 AA, we acknowledge the requirements of the European Accessibility Act (EAA), which sets accessibility standards for digital services within the European Union. We will continue to review our website and processes to support ongoing compliance as guidance and regulations evolve.

Feedback & Support

If you experience any difficulty using our website, or if you encounter content that is not accessible, please let us know. You can contact us at:

📧 support@nowatch.com

When reaching out, it’s helpful to include:

• The page or feature you were using
• The issue you encountered
• The assistive technology (if applicable)

We will review your message and aim to respond within a reasonable timeframe. Where possible, we will provide the requested information in an accessible format.

Statement Preparation & Updates

This Accessibility Statement was prepared on 9 December, 2025 and is based on internal evaluations and ongoing accessibility efforts. It will be reviewed and updated as our accessibility work progresses.

Our Commitment

Creating an accessible experience is core to our mission: supporting a healthy, meaningful life for everyone. We appreciate your patience as we continue to improve, and we welcome your feedback as a valued partner in that journey.